A-Z Guide
We look forward to your visit. To help ensure your experience is enjoyable and truly unforgettable, please review the A-Z Guide for answers to most questions and information on some of the unique amenities in the venues.
Accessibility
See Accessibility.
Administrative Offices
See Contact Us.
Adult Changing Table
UW-Milwaukee Panther Arena is equipped with an adjustable-height adult changing table. Please see our guest services team for personalized directions.
AEDs (Automated External Defibrillator)
AEDs are located throughout the venue. For any emergency, connect with guest services, public safety or security.
Airport
The Milwaukee Mitchell International Airport is a short, 15-minute drive from downtown.
Alcohol Policies
Our alcohol policies are listed below:
- Any person purchasing alcohol must have a valid I.D. present and must be 21 years of age or older.
- Alcohol cannot be brought in or out of the venue, unless you have been permitted by venue management to do so.
- The sale of alcohol is limited to two per guest per purchase, with all sales in all areas ceasing at the end of the event. Any changes to alcohol cutoff time may be made, without notice and at the discretion of the venue.
- We reserve the right to refuse the sale of alcohol at our discretion.
All-Gender Restrooms
There are all-gender restrooms located throughout our venues. Please see a member of our guest services team to locate the nearest all-gender restroom.
Assistive Listening Devices
To learn more about assistive listening devices, please visit your event’s listing on the Event Calendar.
See Event Calendar.
ATM Locations
ATMs are available for special events or other needs. Contact a guest services team member to find the ATM location nearest you.
Baby Changing Areas
Available in all restrooms and nursing mother’s rooms. Please see a guest services staff member for locations.
Bag Policy
Guests attending public ticketed events are permitted to bring a 12″ x 6″ x 12″ or smaller clear stadium bag, gallon-sized clear zip bag, a wristlet measuring 4″x6″x1″, or a diaper bag or medical bag, which will be searched.
Most private events have their own bag policy; refer to the event page on uwmpantherarena.com or the private event’s social media for updated details.
Ball/Puck in Play
Banners and Signs
Management reserves the right to confiscate any sign displaying content deemed to be inappropriate. Poles, sticks or dowels used to hold banners, signs or flags will not be permitted unless expressly allowed by the event you are attending. See your event’s website or social media or the venue’s website for further details.
Bicycles
There are bicycle racks located between Miller High Life Theatre and UW-Milwaukee Panther Arena.
A Bublr bike station is available in front of UW-Milwaukee Panther Arena at 901 N. Vel R. Phillips Ave. and Baird Center at 400 W. Wisconsin Ave.
Binoculars
Binoculars and binocular cases are permitted for most events. All items are subject to search upon arrival.
Box Office
See our Box Office page.
Camera Policy
Guests are prohibited from bringing professional photo, audio or video equipment, including drones into the venues unless expressly authorized by event officials or management.
Children and Tickets
For most ticketed events, all children aged two and above must have their own ticket for entry. Please check your event information for specific details.
Code of Conduct
We are committed to creating a safe, comfortable and enjoyable experience. Guests and attendees have a right to expect an environment where:
- Players and performers respect and appreciate every fan.
- Guests will enjoy the event experience free from disruptive behavior, including foul or abusive language and obscene gestures.
- Guests will responsibly consume alcoholic beverages. Intervention with an impaired, intoxicated or underage guest will be handled promptly and safely.
- Guests will sit only in their ticketed seats and show their tickets when requested.
- Guests who engage in fighting, throwing objects or attempting to enter the court, stage or other performance area will be immediately ejected from the venue.
- Smoking is not permitted anywhere inside the venues, on the courtyard or on sidewalks directly adjacent to the venues.
- Obscene or indecent messages on signs or clothing will not be permitted.
- Guests will comply with requests from guest services staff regarding venue operations and emergency response procedures.
- For the safety of all guests, while the ball/puck is in play during a game, guests must wait at the top of the aisle, or bottom of stairs, until play has stopped to go to their seat. Our guest services team will let guests know when the ball/puck is in play. Guests refusing to comply with this rule may be ejected from the venue.
By entering a venue, you are agreeing to adhere to the Code of Conduct.
Our guest services team has been trained to intervene when necessary to help ensure that the above expectations are met. Guests are encouraged to report any inappropriate behavior to the nearest guest services staff member.
We thank you for adhering to all provisions within the Code of Conduct.
Concealed Carry
Concessions
Coolers
Coolers are prohibited unless there is a medical reason.
Credit/Debit Cards
The venue is cashless. Credit and debit cards are the only accepted form of payment for most events. Please check your event for specific details.
Digital Tickets
All tickets will be electronically scanned to verify authenticity. Tickets scanned for entry are non-transferrable and cannot be reused by another guest. Guests assume all risks for tickets purchased through sources other than Ticketmaster®, the UW-Milwaukee Panther Arena Box Office , the UWM Panthers, Wave or Admirals website or officially licensed secondary market sources. For ease of entry access, all guests are encouraged to transfer tickets to each member of their party prior to entering the building.
Directions
See our Parking page.
Disabled Drop Off
See Accessibility.
Door Times
Door times vary for each event and will be listed on the event page for that venue.
Drones
Drones are strictly prohibited.
Employment Opportunities
See Employment.
Entrance
400 W. Kilbourn Ave.
Milwaukee, WI 53203
Get here.
Firearms and Weapons
Firearms and weapons are strictly prohibited anywhere on the campus.
First Aid
First aid rooms are available within the venue. Please see a member of our guest services team with questions.
Food and Beverage
We have an exclusive agreement with Levy Restaurants for all food and beverages. We proudly serve Molson Coors and PepsiCo beverages and Cedar Crest ice cream products.
Gift Cards
Levy Concession gift cards can be purchased online.
Group Ticket Sales
Group ticket sales are offered directly from the sports teams or by emailing your request to boxoffice@wcd.org.
Guest Concierge Desk
Our guest concierge desk can assist you with anything you may need during your event including:
- Inquiries regarding dining, events, transportation and hotel accommodations around the city.
- Locating your event.
- Lost children.
- Ticket services.
Guest Conduct
Guest Feedback
We would love to hear feedback about your experience. Give us a call at 414-908-6000 or fill out the feedback form.
Hotels
Discover hotel options through VISIT Milwaukee.
Laser Pointers
Laser pointers are strictly prohibited.
Lost and Found
If you’ve lost an item during your event, please see a guest services team member. If your event has concluded, please contact 414-908-6165 or email.
Lost Children/Individuals
For a lost or missing person, please notify the nearest guest services staff member or go to the closest concierge desk for assistance.
Masks
Medical and costume masks are permitted as long as they can be removed to show a guest’s face at any given time.
Media Contact/Inquiries
Media credentials or interviews can be arranged by contacting the Wisconsin Center District communications team at 414-908-6000.
Medical Emergency
For life-threatening emergencies, please call 911. For a medical emergency, please locate a member of our guest services team who will alert public safety.
Merchandise
Noise-Making Devices
Noise-making devices are prohibited for most events. Please check the event listing on our venue site for more information.
See Event Calendar.
Nursing Mother’s Rooms
Mamava Lactation Pods are available in the annex between Miller High Life Theatre and UW-Milwaukee Panther Arena. The lactation pods are FREE, private, clean and comfortable spaces to pump or nurse babies. Pods come with built-in seating, lighting, shelves, mirror, coat hook, electrical outlets and fan.
To enter the pod, simply follow the instructions on the pod door or download the app on your iPhone or Android device.
Parking and Transportation
View our Parking page.
Photography
Private Events
We would love to work with you on your next event. Please submit your information using the convenient online form.
See Book Your Event.
Prohibited Items
Prohibited items will differ depending on the event. We are unable to store any prohibited items. Guests will be asked to return prohibited items to their vehicles. The following items are always restricted from being brought into any venue:
- Brooms/broomsticks, poles and tripods.
- Coolers.
- Drones (unmanned aircraft systems) or model aircraft.
- Explosives/fireworks.
- Firearms and weapons of any type (firearm/ammo, knives of all sizes, bats, clubs and scissors).
- Illegal substances.
- Large banner or flag signs (over 11″ x 17″). All signs must be appropriate and use approved materials.
- Large chains including large wallet chains (event specific).
- Large, open umbrellas over 12″ in length and/or golf umbrellas with pointed tips.
- Laser pointers.
- Outside food or drink of any kind unless there is a medical reason.
- Professional photo, audio or video recording equipment. Standard “point-and-shoot” cameras may or may not be prohibited depending upon event restrictions.
- Projectiles such as beach balls, frisbees, etc.
- Self-defense sprays (OC, pepper spray and mace).
*This list is not exhaustive. Items not appearing on this list may still be prohibited at the discretion of management security if the items pose a potential threat to the safety of our guests.
Purses
Re-entry
The re-entry policy is event specific. Please check your event listing on our venue site(s) for more information.
See Event Calendar.
Recording Devices
Unless directed or otherwise specified by the teams or event management, guests are advised against bringing any audio/video recording devices into the venue. These devices include, but are not limited to video camcorders, audio recording devices, etc. Please note, for certain events, all forms of recording, even on mobile devices, will be strictly prohibited.
Rideshare
Event specific. Check your event listing page on the venue site for more details.
See Event Calendar.
Screening
All guests are subject to search upon entering a venue for any event.
See Something, Say Something
If you spot an unattended package that seems suspicious or notice a suspicious person, please notify any member of our guest services, public safety or security teams.
Service Animals
See Accessibility.
Signs
We reserve the right to confiscate any sign displaying content deemed to be inappropriate. Poles, sticks or dowels used to hold banners, signs or flags will not be permitted.
Smoking
We are part of a non-smoking neighborhood. All forms of smoking, including vaping and e-cigarettes, are prohibited inside the venue and anywhere on the campus.
Solicitation
Any unauthorized solicitation or commercial promotion on the premises, including nearby parking structures, is strictly prohibited and may result in confiscation of promotional materials, citation, ejection or arrest.
Team Store
The UW-Milwaukee Panther Arena offers merchandise during the event based on which team is playing. Please ask a member of our guest services team for help locating the team store.
Tickets
Tickets for events at UW-Milwaukee Panther Arena can be purchased through Ticketmaster, the box office or from the UWM Panthers, Wave or Admirals.
Uber/Lyft
Event specific. Check your event listing page on the venue site for more details.
See Event Calendar.
Wheelchairs
Wheelchairs are not available for loan or rental. Members of the guest services team are not permitted to transport guests in wheelchairs within, or outside, the venues.
Wi-Fi
FREE Wi-Fi is available. Check your network when you arrive to sign-in.
Will Call
Will Call tickets must be picked up on the day of the event at the box office by the guest whose name is on the tickets. Guests must provide a valid photo ID. Pickup restrictions may apply and vary by event. Please see box office for hours and additional information.
See Box Office.